a person claims he was from the Facebook headquarters and that I won a prize is it a scam?
GetHuman-sjkolen's customer service issue with Facebook from July 2018
Help with my Facebook issue
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GetHuman-sjkolen's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sjkolen will want to follow the link below to head to their help center. We will check on GetHuman-sjkolen later to make sure it's all set or try to help escalate.