Finally was able to get a temporary password so I could log on. Then I set it so I could log in by touching my picture. Waited a while and my latest password was accepted.

GetHuman-askoep's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-askoep's own words
Get a useable password ... Cannot log in. Have tried changing password, probably too many times, none of the new passwords worked. I just want to get a password so I can log in
I had to spend so much time working it out. Difficult to navigate Facebook site to figure out what to do

GetHuman-askoep did not yet indicate what Facebook should do to make this right.

* weeks. Still learning the ropes, mostly by trial and error
Google search for assistance which finally led me to resolution. Facebook help would have been better if I could contacted Facebook and talked to a live person. Choices for faqs were too limited so had to resort to trial and error
How GetHuman-askoep fixed the problem
I got a temporary password from Facebook so could
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Facebook and Messenger
Customer service issue
Reported by GetHuman-askoep
Jul 10th, 2018 - 5 years ago
Seen by 9 customers so far
Similar issue to 68979 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-askoep started working on this issue
Jul 10th, 2018 7:49pm
GetHuman-askoep indicated the issue is not fixed yet.
Jul 11th, 2018 12:06am
GetHuman-askoep confirmed the issue is fixed. Hooray!
Jul 11th, 2018 8:56pm

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