I had an account created many years back and now the problem is the email id i had used...

GetHuman-sarmalka's customer service issue with Facebook from July 2018

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The issue in GetHuman-sarmalka's own words
I had an account created many years back and now the problem is the email id i had used is not accessible as it was just used for facebook, the mobile number I used for login has been stopped by the service provider. The problem is I can go through the login page but the next step is OTP verification and since email and mobile number both cannot be used to retrieve any kind of details*verification. The option to login from other browser*phone is also not possible as it takes me to same two step authentication.**I also tried sending govt id proof and also photo with hadwritten code but nothing has been successful.**Account name on facebook: *nkar Sarmalkar*Phone number used for login: ************For further assistance please buzz me at *****@***.com or phone: *** **********

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I created my account today with a new email. I had been off Facebook for many yea...I had a Facebook for many years with an my business email which I've had for many...I had created my facebook account on *****@***.com email and the number that I ha...Back in **** or **** I created a Facebook account to advertise*promote a website...i created facebook with an email i used twelve years ago. I've only had to login...I have had facebook for years no problem. Now i got problem after problem. And so...created a account * years before, its been inactive for so many years, I too had...i've had my Facebook account for many years then it gets disabled for no reason o...They ask me for id - Get on my facebook - I been had my Facebook for years now an...
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Facebook

Customer service issue
Reported by GetHuman-sarmalka
Jul 10th, 2018 - 4 years ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 68745 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-sarmalka started working on this issue
Jul 10th, 2018 3:08pm
GetHuman-sarmalka indicated the issue is not fixed yet.
Jul 11th, 2018 4:16pm
GetHuman-sarmalka indicated the issue is not fixed yet.
Jul 14th, 2018 6:35am

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