I had an account created many years back and now the problem is the email id i had used...

GetHuman-sarmalka's customer service issue with Facebook from July 2018

4 views | 68745 similar | 0 following
Help with my Facebook issue
Did we steer you to the right help?
Waiting to see if GetHuman-sarmalka got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-sarmalka's own words
I had an account created many years back and now the problem is the email id i had used is not accessible as it was just used for facebook, the mobile number I used for login has been stopped by the service provider. The problem is I can go through the login page but the next step is OTP verification and since email and mobile number both cannot be used to retrieve any kind of details*verification. The option to login from other browser*phone is also not possible as it takes me to same two step authentication.**I also tried sending govt id proof and also photo with hadwritten code but nothing has been successful.**Account name on facebook: *nkar Sarmalkar*Phone number used for login: ************For further assistance please buzz me at *****@***.com or phone: *** **********

GetHuman-sarmalka did not yet indicate what Facebook should do to make this right.

How GetHuman-sarmalka fixed the problem

We are waiting for GetHuman-sarmalka to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sarmalka fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-sarmalka
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 4 customers so far
Similar issue to 68745 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-sarmalka started working on this issue
Jul 10th, 2018 3:08pm
GetHuman-sarmalka indicated the issue is not fixed yet.
Jul 11th, 2018 4:16pm
GetHuman-sarmalka indicated the issue is not fixed yet.
Jul 14th, 2018 6:35am

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies