To whom this may concern, **I am emailing you with regards to my Facebook account “Dan...

GetHuman866012's customer service issue with Facebook from July 2018

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Help with my Facebook issue
GetHuman866012's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman866012 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman866012 can let us know if they help or not.
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The issue in GetHuman866012's own words
To whom this may concern, **I am emailing you with regards to my Facebook account “Dan Olliver” that I have forgotten the password too and can no longer access. **I have tried to go through the account recovery process using my old password but since setting up this account I have changed both my number and email address. **I have exhausted every avenue to recover my account so I’m hoping as my last option you will be able to assist. I have attached my driving license and bank card to this email as proof of my identity. **The last known password for my account was ‘dpo****’ and to my knowledge I last logged in to my account in October ****. **Please let me know if you require any additional information and I’ll be happy to cooperate. **I look forward to your response, **Kind Regards, *Dan Olliver

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Facebook

Customer service issue
Reported by GetHuman866012
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 68558 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman866012 started working on this issue
Jul 10th, 2018 10:54am
GetHuman866012 indicated the issue is not fixed yet.
Jul 10th, 2018 3:28pm
GetHuman866012 indicated the issue is not fixed yet.
Jul 10th, 2018 3:29pm
GetHuman866012 indicated the issue is not fixed yet.
Jul 10th, 2018 3:33pm
GetHuman866012 shared this issue with friends on Facebook
Jul 10th, 2018 3:35pm
GetHuman866012 indicated the issue is not fixed yet.
Jul 11th, 2018 12:12pm
GetHuman866012 shared this issue with friends on Facebook
Jul 11th, 2018 12:13pm
GetHuman866012 indicated the issue is not fixed yet.
Jul 11th, 2018 12:13pm