I got two text messages in the morning from Facebook containing codes to reset my passw...
GetHuman-albaalex's customer service issue with Facebook from July 2018
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-albaalex's own words
I got two text messages in the morning from Facebook containing codes to reset my password. I was at work and there was no way that was me sending the reset codes to myself. I later tried logging into my Facebook to find that someone had changed my password. I put "forgot password" and saw that there was a phone number I did not recognize along with my phone number and my email. I tried multiple times to reset my password by phone number and it would just say "it looks like you are having trouble entering your code" which I would triple check that it was correct.
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