I placed a post with some photos on my Facebook timeline. A good friend who is in some...
GetHuman-epstein's customer service issue with Facebook from July 2018
Help with my Facebook issue
The issue in GetHuman-epstein's own words
I placed a post with some photos on my Facebook timeline. A good friend who is in some of the photos contacted me saying someone who has been harassing her posted nasty comments about her on the photos of my post and asked me to please remove those comments and block him from posting any further. As my friend is Polish, these comments were made in Polish so I don't know what they say. I followed some instructions on Youtube on how to block someone which I did. I then followed instructions on how to remove comments. I found I could remove everyone else's comments but not his. I thought this might be because I had blocked him before removing comments so I unblocked him but still could not remove comments. Then I went to block him again but got a message saying I now have to wait ** hours for that. I suspect he configured his comments in some way that they can not be deleted. Can I get some assistance from you on how to remove these comments and block this nasty individual? Thank you.
GetHuman-epstein did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-epstein fixed the problem
I was able to delete the comments using my laptop. You just hover the mouse over the comment(s) and it gives you the option to delete. I think the server on my desktop is not up to date, so not everything works right with it.
Please help with my Facebook issue
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