's not letting me access it. It take me around in circles. *When I ad user ID...

GetHuman862351's customer service issue with Facebook from July 2018

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Help with my Facebook issue
GetHuman862351's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman862351 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman862351 can let us know if they help or not.
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The issue in GetHuman862351's own words
's not letting me access it. It take me around in circles. *When I ad user ID: *** *** **** and password: yWee*QVJ*Q it takes me to this: ***then I add the phone number and it takes me back to this: *Inline image*and it goes in circles. **I think the account was hacked and they might have changed the phone number...I don't remember having an email associated with the account because I always used my phone number. **I did have a different phone number a few months ago being ***-***-**** and then I changed it to the ***-***-**** but nothing is working now. **My business account associated with my personal account is Thunder-Valley-Game-Farm-**************** and my personal correct account is mark.garza.*******Inline image**Inline image****I need to please access my account asap. Specially my business account....the people that hacked me might be trying to fraudulently be trying to take money from my clients. **The first link that you sent me on the email says it it's invalid and gives me this message: **Inline image*PLEASE HELP!!!**You can email me back or call me at any of my ph*'s AT ***-***-**** and or* ***-***-****. **THANK YOU

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Facebook

Customer service issue
Reported by GetHuman862351
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 1 customer so far
Similar issue to 67694 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman862351 started working on this issue
Jul 9th, 2018 3:04pm
GetHuman862351 indicated the issue is not fixed yet.
Jul 9th, 2018 3:04pm

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