I'm managing a business' fb account. We need to merge two other unclaimed pages. I've g...

GetHuman862241's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman862241's own words
I'm managing a business' fb account. We need to merge two other unclaimed pages. I've gone through the steps to verify ownership of the business (submitting documents) but the documents have not been accepted (I presume it is because the language of the documents is in Albanian). I just need a human to verify either our business registration document or our energy (utility) bill. This issue has drug on for more than * weeks at this point.**My Facebook email address: *****@***.com**My Facebook profile: https:**www.facebook.com*eden.boyd**The business' profile: https:**www.facebook.com*hotelspadurres*** **Pages*Places that need to be claimed by Palace Hotel & Spa Durres:**https:**www.facebook.com*pages*Hotel-Palace******************https:**www.facebook.com*pages*Palace-Hotel-Durres****************

GetHuman862241 did not yet indicate what Facebook should do to make this right.

How GetHuman862241 fixed the problem
I went through the BBB to get a response from someone from FB
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Facebook

Customer service issue
Reported by GetHuman862241
Jul 9th, 2018 - 4 years ago
Fixed
GetHuman862241 shared how to fix
Seen by 5 customers so far
Similar issue to 67545 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman862241 started working on this issue
Jul 9th, 2018 12:02pm
GetHuman862241 shared this issue with followers on Twitter
Jul 9th, 2018 12:02pm
GetHuman862241 confirmed the issue is fixed. Hooray!
Jul 13th, 2018 11:35am