*. Last login ****** *My Instagram account was hacked I’ve been trying for a month to g...

GetHuman-tunebeec's customer service issue with Facebook from July 2018

3 views | 67431 similar | 0 following
Help with my Facebook issue
GetHuman-tunebeec's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tunebeec will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tunebeec can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tunebeec's own words
*. Last login ****** *My Instagram account was hacked I’ve been trying for a month to gain access to it with the assistance of Instagram support but I’m not getting any response or updates on the issue. All my original login info was changed on the account now the username is Futuristic*music. This is my business page and it’s tied to a lot of personal and business information.**Also to help you out if you go to the account the option to “Call” or “Email” is still on the page. My mobile number(***-***-****) and Email (*****@***.com) is still being used as contact info. Another thing if you carefully investigate the account it oddly went from a account that was all about Art and design to an account that was about Music. If you scroll down the account and look at some of the pictures that were posted I used *tunebeeclassics *tunedupclay *lpgclothing hashtags on majority of them. Those are my companies.***. Email: *****@***.com*Mobile Number: ***-***-*****Username: @tunebee*type of phone the account was setup with: iPhone *Company Name: Tune Bee Classics

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Facebook

Customer service issue
Reported by GetHuman-tunebeec
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 3 customers so far
Similar issue to 67431 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-tunebeec started working on this issue
Jul 9th, 2018 7:04am
GetHuman-tunebeec indicated the issue is not fixed yet.
Jul 9th, 2018 11:13am
GetHuman-tunebeec indicated the issue is not fixed yet.
Jul 9th, 2018 11:14am

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