facebook needs to hire good customer service phone people.
GetHuman-peterfed's customer service issue with Facebook from July 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-peterfed will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-peterfed can let us know if they help or not.
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The issue in GetHuman-peterfed's own words
i was trying to log on using a code sent by facebook to my email! ... had change my phone number because of a divorce so i can't verify with a text from that number. i sent code from my email instead and was told my account is locked. email is *****@***.com. also did not want to use my real birthdate because of hackers.
they need to have live people with voices and expertise to help out customers.
accept my new phone number from T mobile. no longer ***-***-**** but ***-***-****. that''s all.
i have been with facebook since my children were little! always was fun but now it's horrible.
couldn't identify all the photos, but did do half! each time. can't text me- phone is disconnected. new number.
I have an issue with Facebook too
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