i woke up and saw it said i had sent a message to someone on instagram that i never wou...

GetHuman-hayleyna's customer service issue with Facebook from July 2018

9 views | 67105 similar | 0 following
Help with my Facebook issue
GetHuman-hayleyna's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hayleyna will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hayleyna can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hayleyna's own words
i woke up and saw it said i had sent a message to someone on instagram that i never would send someone, looked at my profile and they had changed my profile pic and set gender as male. so i go to log into facebook and now its all in arabic and i can not even attempt to log in bc who ever hacked my account had added ** contacts all arabic and phone numbers. I took a pic of the screen but removed them and made sure to change the email back to what it was supposed to be which i confirmed his email and they deleted my contact number and put his email instead and reset it back to mine. now the problem is, my entire facebook is in arabic if i go to facebook.com at all and wont let me change it back to english for some reason. I would greatly appreciate it if someone could call me if possible *-***-***-**** or email me back asap i greatly appreciate it.

GetHuman-hayleyna did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-hayleyna
Jul 8th, 2018 - 4 years ago
Fixed
Seen by 9 customers so far
Similar issue to 67105 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-hayleyna started working on this issue
Jul 8th, 2018 8:59pm
GetHuman-hayleyna indicated the issue is not fixed yet.
Jul 9th, 2018 3:31am
GetHuman-hayleyna shared this issue with friends on Facebook
Jul 9th, 2018 3:34am
GetHuman-hayleyna shared this issue with friends on Facebook
Jul 9th, 2018 3:39am
GetHuman-hayleyna indicated the issue is not fixed yet.
Jul 11th, 2018 9:15am