I accidentally hit the button that started the dual privacy thing on my Facebook. I can...

GetHuman-jwintero's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-jwintero's own words
I accidentally hit the button that started the dual privacy thing on my Facebook. I can’t seem to get in without a number six digit number and every time I get that number I’m told it’s not the right one. I really did not want to do things that way I like it the way it was it was an accident. Can you please help me put my Facebook back the way it was? I can’t even get in I can’t get proper number every time I put my new password in they don’t recognize it. Although they did recognize it last time they still did the number thing. I would appreciate any help you can give me that does not involve getting help from Facebook because I can’t get in there to do it. Thank you for your time, Judeth Fitch

GetHuman-jwintero did not yet indicate what Facebook should do to make this right.

How GetHuman-jwintero fixed the problem
I continue to click on links it sounded like my problem until I finally got one that said that I did not want the protection on my account once I hit that everything was back to normal.
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jwintero
Jul 8th, 2018 - 4 years ago
Fixed
GetHuman-jwintero shared how to fix
Seen by 9 customers so far
Similar issue to 66514 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-jwintero started working on this issue
Jul 8th, 2018 2:10am
GetHuman-jwintero indicated the issue is not fixed yet.
Jul 8th, 2018 4:38am
GetHuman-jwintero indicated the issue is not fixed yet.
Jul 8th, 2018 4:38am
GetHuman-jwintero indicated the issue is not fixed yet.
Jul 8th, 2018 3:00pm
GetHuman-jwintero confirmed the issue is fixed. Hooray!
Jul 11th, 2018 8:27am
GetHuman-jwintero confirmed the issue is fixed. Hooray!
Jul 11th, 2018 8:45am