My Instagram Business Account @secretshowroom** has been falsely disabled and it is hur...

GetHuman-nesrime's customer service issue with Facebook from July 2018

27 views | 66404 similar | 0 following
Help with my Facebook issue
GetHuman-nesrime's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nesrime will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nesrime can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-nesrime's own words
My Instagram Business Account @secretshowroom** has been falsely disabled and it is hurting my business! The email associated with my business account is *****@***.com**My husband, Timel McRae and I, Melanie Nesri, opened this account to support our small business, legally incorporated as "Secret Showroom Inc.". It has been a great tool to grow our business. However, we now believe it was falsely disabled today. **Many times when I tagged our products on our pictures, the tag was surprisingly disapproved for no reasons at all (no sexual pictures*no explicit* no violent* no nudity but simply our models posing in our collection or party dresses). **We sell party dresses and luxury clothing, so we have beautiful models that pose for us. Unfortunately, the algorithm sometimes sees our pictures as too explicit when it's not. This error has been affecting our business a lot. And we believe that due to this error, Instagram has disabled our account. It is not fair.**I'm appealing this decision to permanently deactivate my account as I do not violate Instagram rules. Please contact me as soon as possible at *****@***.com or *****@***.com****-***-******My business website is:**I hope you can take out a few seconds of your day to help me get my business account back, it’s integral to the success of my business.**Best,**Melanie Nesri from Secret Showroom

GetHuman-nesrime did not yet indicate what Facebook should do to make this right.

How GetHuman-nesrime fixed the problem

We are waiting for GetHuman-nesrime to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nesrime fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-nesrime
Jul 7th, 2018 - 5 years ago
Seen by 27 customers so far
Similar issue to 66404 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-nesrime started working on this issue
Jul 7th, 2018 10:26pm
GetHuman-nesrime indicated the issue is not fixed yet.
Jul 8th, 2018 2:04am
GetHuman-nesrime indicated the issue is not fixed yet.
Jul 8th, 2018 11:29pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies