My Facebook account, Kaung Myint Myat Htoo was hacked recently. I wasn't aware of this...
GetHuman-thantzin's customer service issue with Facebook from July 2018
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-thantzin's own words
My Facebook account, Kaung Myint Myat Htoo was hacked recently. I wasn't aware of this until July *nd **** when both the email address I initially associated with Facebook (*****@***.com) and my password was changed. Almost immediately after I knew of this, I reported it and submitted both my passport picture and my id pictures in order to authenticate my identity. However, it's been two days since I submitted a report but I have not receive any emails back from Facebook. For further information, the phone number that was linked with the account, before getting hacked, was ***********. I have attached both my ID picture and my passport picture again. I beg of Facebook to cooperate with me during the process of recovering my account. Thanks!
GetHuman-thantzin did not yet indicate what Facebook should do to make this right.
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