Fundraisers - Need to cancel & refund payments made to fundraiser immediately

GetHuman858125's customer service issue with Facebook from July 2018

5 views | 66197 similar | 0 following
Help with my Facebook issue
GetHuman858125's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman858125 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman858125 can let us know if they help or not.
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The issue in GetHuman858125's own words
Get Help to Refund*cancel some people's giving toward the cause I shared on Facebook before the payment is cut & made. ... To whom it may concern, *I need help to reverse*refund some of the donations given towards the cause posted through Facebook to HOPE Worldwide on my page. The transactions have not yet closed nor gone thru due as it is not yet the **th of the month (per the fundraiser descriptor) and I need them to be cancelled. Please advise how to do that ASAP. I'm ok with all donations towards that fund being cancelled and refunded to the individuals.**Thank you,*Rachel Kallick*R*****@***.com***********
This must happen by July **th so that the funds before funds are processed for payment to the org. There are no posts regarding this matter, nothing in instructions or details to guide on this, and no option for the person to select reverse, cancel, refund, or contact a customer support service.
Make it right by responding to my inquiry by July **th.
Long standing, promote Facebook as a great way to connect with others, and help to fight the spread of computer viruses and only post appropriate things.
I already read everything I can, checked all related topic questions... there is nothing on this particular issue.
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Facebook

Birthday Fundraiser for Cause
Customer service issue
Reported by GetHuman858125
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 66197 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman858125 started working on this issue
Jul 7th, 2018 3:52pm
GetHuman858125 indicated the issue is not fixed yet.
Jul 8th, 2018 1:49pm
GetHuman858125 indicated the issue is not fixed yet.
Jul 8th, 2018 1:58pm

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