Dear site team,***My name is Edin Siranovic and I'm from Bosnia and Herzegovina. Due re...

GetHuman-siranovi's customer service issue with Facebook from July 2018

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The issue in GetHuman-siranovi's own words
Dear site team,***My name is Edin Siranovic and I'm from Bosnia and Herzegovina. Due recent updates on Facebook " Removing Bad actors " Facebook has made huge mistake in targeting their problem. A bug happened in concentrating on Mexico and Latin America, other regions have been hit by no reason. I'm writing you this so you can investigate. My friend and I had *** pages on facebook, all on Bussines Facebook manager , and all on Instant articles advertising given by facebook. If you know what Instant articles is, you would know that no spam, no clickbait, or nothing against rules would be able to be published even if you wanted, because FB robotics imidiately unpublish your article. So we were working on IA for quite some time. We have invested more than ** *** euros in promotions in order to raise our population in pages. So we were giving, and we were geting it back troug IA ads. Most of our pages weren't even used but for no reason, just at once , mine, and my friends pages were all removed by robotics, our profiles were disabled. We almost finished in hospital. Imagine * years of effort for example .. imagine yourself cleaning part of your car for * years, and after * years other car crushed in that part and killed it. Imagine how we felt. We are sending appeals to retrieve our profiles back so we can contact Bussines manager teams in order to fix atleast small part of what we lost, and there isn't any reply to our appeals for last ** days. We are thinking about law suit but we first want to try to contact Facebook normaly.***I hope you will read my email.***Addition - *****@***.com ' Edin Siranovic is my profile ( Sent about ** apeals till now with my documents , and no response )*Sinisa Kajic is my friend.***This is my appeal

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Customer service issue
Reported by GetHuman-siranovi
Jul 7th, 2018 - 5 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 66190 others
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GetHuman-siranovi started working on this issue
Jul 7th, 2018 3:46pm