I have an old FB acct under my maiden name " Uketa Conway" and a new FB page under my m...

GetHuman-uketa's customer service issue with Facebook from July 2018

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The issue in GetHuman-uketa's own words
Access my Uketa Marie YouFacebookng page ... I have an old FB acct under my maiden name " Uketa Conway" and a new FB page under my married name " Uketa Marie Young".....I recently got a new phone and I forgot my password to the Uketa Marie Young account and I can't reset password because i no longer have the ***-***-**** cell *.....and I don't remember the email address I used to set the account up? I thought it was my default email " uketa**@ yahoo.com....but its NOT and whwn I enter that email address it is linked to the old Uketa Conway FB page! Please HELP!
keep sending reset code to an old cell* I no longer have! And I Don't remember email address used to set up Uketa Marie Young page
Remove *********** from Uketa Marie Young account and replace it with new * **********
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Customer service issue
Reported by GetHuman-uketa
Jul 7th, 2018 - 4 years ago
I have an issue with Facebook too
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Seen by 10 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-uketa started working on this issue
Jul 7th, 2018 1:24pm
GetHuman-uketa indicated the issue is not fixed yet.
Jul 7th, 2018 2:59pm
GetHuman-uketa indicated the issue is not fixed yet.
Jul 7th, 2018 4:11pm
GetHuman-uketa indicated the issue is not fixed yet.
Jul 8th, 2018 1:34am
GetHuman-uketa indicated the issue is not fixed yet.
Jul 9th, 2018 6:23am
GetHuman-uketa indicated the issue is not fixed yet.
Jul 9th, 2018 6:29am