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I was informed that my marketplace was disabled because of a hacker due to the fact tha...

GetHuman-newt_'s customer service issue with Facebook from July 2018

32 views | 65705 similar | 0 following

Help with my Facebook issue

GetHuman-newt_'s next move: find and follow the right step-by-step guide.

Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-newt_ will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-newt_ can let us know if they help or not.

How Do I Remove Zoosk from My Facebook?How Do I Change My Payment Method for My Ads Account on Facebook?How Do I Submit My Identification to Facebook to Get My Account Back?How Do I Memorialize a Facebook Page?How Do I Change My Name on Facebook?

If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center

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Top Tip from another customer

If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.

The issue in GetHuman-newt_'s own words

I was informed that my marketplace was disabled because of a hacker due to the fact that facebook uses goggle servers and that I had to buy google play card to correct the problem they informed me that I had to get * $** goggle play card an after they received them they told me that there was more issues an that I had to give them a $*** google play card I tried to call customer service and the number was always busy he sent me a e-mail to inform me that they needed another $*** google play card an the email informed me that I would receive the $*** back plus $** for my trouble it was on a facebook letter head I have been taken for $*** dollars an im on disability an I really didn't understand the situation but now I'm in extreme situation that I don't know how to get out of. The phone number is ***-***-**** anything you can do to help me would be amazing because now my bank account is over drawn.

GetHuman-newt_ did not yet indicate what Facebook should do to make this right.

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My page has been disabled because I can't verify it due to the fact I've been log...my facebook account was disabled due to unknown reason. i submitted the appeal mo...I oppose the decision to disable my account because he was the victim of a Hacker...My Facebook account was hacked I believe and now its disabled because the hacker...I can not loving to facebook app due to the fact it is saying it is down for mani...You disabled my account this morning due to the fact that I recently changed my f...hi there.*my facebook id is disabled due to some reason.*i want my id back becaus...

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Customer service issue

Reported by GetHuman-newt_

Jul 7th, 2018 - 5 years ago

I have an issue with Facebook too

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Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License