My account was disabled for ** days after sharing a picture of a butt. I understand the...

GetHuman-jasondan's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jasondan will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jasondan can let us know if they help or not.
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Before contacting them, items GetHuman-jasondan may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jasondan's own words
I shared a picture of a butt which I didn’t think was against the guidelines seeing as how I see them on Facebook all the time. After two cases of seeing what is against guidlines I was sure of myself that this wasn’t. ... My account was disabled for ** days after sharing a picture of a butt. I understand the guidelines but I’m seeing pictures of a butt everywhere on Facebook and my account was disabled although other accounts that are public or viral are still posting. I’m trying to donate money to a trooper recently killed and the only donations being accepted are through Facebook. I would like some assistance or feedback from this.
I’m sure you all have heard it before
I’d like my account to back up and able to control myself. Also my email is J*****@***.com. I’m certain I misspelled it in the original request and there wasn’t an option to edit it.
I’m not sure what being a good customer of Facebook entails but i don’t argue on Facebook and keep it respectful. I share dark humored content with my close friends and keep it professional with others
You’re my first line of defense
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Being able to respond or donate to causes would be helpful considering people use Facebook as a means of communication for work, like myself
Customer service issue
Reported by GetHuman-jasondan
Jul 6th, 2018 - 5 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 65614 others
0 customers following this


GetHuman-jasondan started working on this issue
Jul 6th, 2018 9:44pm