The issue is not fixed yet

GetHuman-jayapaud's customer service issue with Facebook from July 2018

11 views | 64760 similar | 0 following
Help with my Facebook issue
GetHuman-jayapaud's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jayapaud will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jayapaud can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jayapaud's own words
I was requesting facebook to restore my facebook id related to *****@***.com which was deleted in August ****. ... Hi!*I was not able to restore my facebook id one and half years ago. And I have to open new account. There were valuable old photographs. Is there any way to restore that account. If that happens I want to merge my new account with that old account. *The email from which that account created was *****@***.com. I can verify my old account also if it requires.
They might not have realized that I am the person related to that facebook account. But I can prove that I am the right person.
I want the facebook account back. If possible I will merge it with my new facebook account.
I had my old memories in that facebook id. I was planning to re-login before it got deleted but forgot.
Not really. No idea. Just I requested to facebook only.
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Facebook
Customer service issue
Reported by GetHuman-jayapaud
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 11 customers so far
Similar issue to 64760 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-jayapaud started working on this issue
Jul 5th, 2018 10:05pm
GetHuman-jayapaud indicated the issue is not fixed yet.
Jul 7th, 2018 9:35am
GetHuman-jayapaud indicated the issue is not fixed yet.
Jul 7th, 2018 9:36am
GetHuman-jayapaud indicated the issue is not fixed yet.
Jul 11th, 2018 9:39am
GetHuman-jayapaud indicated the issue is not fixed yet.
Jul 11th, 2018 9:42am
GetHuman-jayapaud indicated the issue is not fixed yet.
Jul 11th, 2018 9:44am
GetHuman-jayapaud indicated the issue is not fixed yet.
Jul 11th, 2018 9:49am

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