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GetHuman-jayapaud's customer service issue with Facebook from July 2018

11 views | 64760 similar | 0 following

Help with my Facebook issue

GetHuman-jayapaud's next move: find and follow the right step-by-step guide.

Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jayapaud will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jayapaud can let us know if they help or not.

How Do I Report a Facebook Group?How Do Edit My Privacy Settings to Hide My Facebook Account?How Do I Report My Child's Picture Been Used Without Permission to Facebook?How Do I Turn on Push Notifications for My Facebook?How Do I Remove a Review from My Business Page on Facebook?

If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center

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Top Tip from another customer

If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.

The issue in GetHuman-jayapaud's own words

I was requesting facebook to restore my facebook id related to *****@***.com which was deleted in August ****. ... Hi!*I was not able to restore my facebook id one and half years ago. And I have to open new account. There were valuable old photographs. Is there any way to restore that account. If that happens I want to merge my new account with that old account. *The email from which that account created was *****@***.com. I can verify my old account also if it requires.

They might not have realized that I am the person related to that facebook account. But I can prove that I am the right person.

I want the facebook account back. If possible I will merge it with my new facebook account.

I had my old memories in that facebook id. I was planning to re-login before it got deleted but forgot.

Not really. No idea. Just I requested to facebook only.

I have an issue with Facebook too

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My facebook * year ago not open I am too too day my facebook account open not open y From One and half year - when trying to Open old Facebook account - I forget p***word Diseble my Facebook id plz open my Facebook id Hi I have two accounts on Facebook because one got hacked years ago and also my e...SIR My facebook ID BE STOPPED.SO OPEN THIS ID I am not able to open my facebook account.*As I insert id and p***word a page ope...

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Facebook

Customer service issue

Reported by GetHuman-jayapaud

Jul 5th, 2018 - 4 years ago

I have an issue with Facebook too

Fixed

Seen by 11 customers so far

Similar issue to 64760 others

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Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License