My name is Nicholas Dunn. I set up my Facebook account in **** with an old email addres...

GetHuman854156's customer service issue with Facebook from July 2018

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Help with my Facebook issue

GetHuman854156's next move: find and follow the right step-by-step guide.

Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman854156 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman854156 can let us know if they help or not.

How do I change or reset my Facebook password?How do I report someone that is impersonating me on Facebook?How do I report that something isn't working on Facebook?How do you contact Facebook if you have a problem?The admin of my Facebook business account left and did not give me the password, how do I get access to my company page?

If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center

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The issue in GetHuman854156's own words

My name is Nicholas Dunn. I set up my Facebook account in **** with an old email address which I no longer have access to and it logged me out the other day and I cannot log back in or recover my password as the emails sent for verification are going to an account I cannot access any more. **I want to get back into my Facebook account as it holds pictures and memories that I no longer have access to that are very important to me. I will answer any security questions I can to regain access. **I have been trying for * days to regain access reading all of your forums and message boards and each is more useless than the next. I am thoroughly unimpressed with the way your security is set up and the fact I cannot speak to a customer service representative is quite frankly embarrassing and has led to me becoming extremely frustrated with Facebook as a company. **I want access to my account again and I want it quickly. A speedy response would be greatly appreciated. **I look forward to hearing back from you. **Kind Regards, **Nick Dunn

GetHuman854156 did not yet indicate what Facebook should do to make this right.

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I cannot remember my email address to my facebook nicholas pohll I set my Facebook account up under an old email and never changed it. The email a...Ex girlfriend has set up a Facebook account with my name and photos My old email (where i initially set up my facebook account) at work, no longer ex...I have my old Facebook accounts that I want to delete them I don't have the email...my account was haked and I set up facebook with an old email address, so I can't...Someone set up a Facebook account with my email and photo.i set up my facebook account so long ago that i dont use the email it was set up...I was logged out of my old Facebook account and made a new one with the same emai...My wife's Facebook account was set up with an old email addresss that she no long...

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Facebook

Customer service issue

Reported by GetHuman854156

Jul 6th, 2018 - a yr ago

I have an issue with Facebook too

Fixed

Seen by 15 customers so far

Similar issue to 65061 others

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Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License

Timeline

GetHuman854156 started working on this issue

Jul 6th, 2018 9:46am

GetHuman854156 indicated the issue is not fixed yet.

Jul 6th, 2018 3:28pm

GetHuman854156 indicated the issue is not fixed yet.

Jul 8th, 2018 8:28am

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My name is Nicholas Dunn. I set up my...