My aact got hacked by an unknown person via a link,and my password and mail got changed...
GetHuman-fumar's customer service issue with Facebook from July 2018
8 views | 63530 similar | 0 following
Help with my Facebook issue
GetHuman-fumar's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fumar will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fumar can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-fumar's own words
My aact got hacked by an unknown person via a link,and my password and mail got changed by the hackers meaning I Dont HV access to theacct any more and I CNT prove it belongs to me.I want Facebook to either help me delete the acct,or help me retrieve it by asking me some few questions like the year I opened the acct,name * friends name on the list,or identity their pics with the right name e.t.cause my hacker us impersonating me and hacking friends acct via mine.and this has to stop cause my name is @ risk here.(acct name:fatimah Pistis Umar,acct password before it got hacked:aboderin,acct mail before it got hacked:*****@***.com(even the mail has been hacked and I no longer HV access to it),phone Num attached to the acct:***********.)pls let something be done and I perceive my hackers are from Kenya.my pictures are being used for illegal activities, pls my integrity is at stake here.reporting from Nigeria.
GetHuman-fumar did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-fumar fixed the problem
We are waiting for GetHuman-fumar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.