My aact got hacked by an unknown person via a link,and my password and mail got changed...

GetHuman-fumar's customer service issue with Facebook from July 2018

8 views | 63530 similar | 0 following
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The issue in GetHuman-fumar's own words
My aact got hacked by an unknown person via a link,and my password and mail got changed by the hackers meaning I Dont HV access to theacct any more and I CNT prove it belongs to me.I want Facebook to either help me delete the acct,or help me retrieve it by asking me some few questions like the year I opened the acct,name * friends name on the list,or identity their pics with the right name e.t.cause my hacker us impersonating me and hacking friends acct via mine.and this has to stop cause my name is @ risk here.(acct name:fatimah Pistis Umar,acct password before it got hacked:aboderin,acct mail before it got hacked:*****@***.com(even the mail has been hacked and I no longer HV access to it),phone Num attached to the acct:***********.)pls let something be done and I perceive my hackers are from Kenya.my pictures are being used for illegal activities, pls my integrity is at stake here.reporting from Nigeria.

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Facebook

Customer service issue
Reported by GetHuman-fumar
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 8 customers so far
Similar issue to 63530 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-fumar started working on this issue
Jul 4th, 2018 11:45am
GetHuman-fumar shared this issue with friends on Facebook
Jul 4th, 2018 11:49am
GetHuman-fumar indicated the issue is not fixed yet.
Jul 4th, 2018 3:11pm
GetHuman-fumar indicated the issue is not fixed yet.
Jul 4th, 2018 3:16pm
GetHuman-fumar indicated the issue is not fixed yet.
Jul 4th, 2018 3:21pm
GetHuman-fumar indicated the issue is not fixed yet.
Jul 6th, 2018 6:40am
GetHuman-fumar indicated the issue is not fixed yet.
Jul 8th, 2018 2:30pm
GetHuman-fumar indicated the issue is not fixed yet.
Jul 9th, 2018 8:53pm