Dear Instagram, ***For the last week or so, I've been trying to access my old Instagram...

GetHuman-ferni_'s customer service issue with Facebook from July 2018

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The issue in GetHuman-ferni_'s own words
Dear Instagram, ***For the last week or so, I've been trying to access my old Instagram account back. I've tried resetting the password through my IPod, Samsung, and now Laptop because it would tell me to sign in from a known device to the point were I'm assuming it's locked out. I created my Instagram account with this email, and I managed to change the password, however, when it comes to logging in, it prompts me to "Unusual Account Activity". The only thing I'm missing is the * digit security code that won't send to my email even when I continue to click "Get a new one". Can you help me recover my account or at least send me the * digit security code to my email? **My email is F*****@***.com and my username for instagram is ferni***.***Thank you so much for your time,**Sincerely, Luis R.
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Customer service issue
Reported by GetHuman-ferni_
Jul 4th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-ferni_ started working on this issue
Jul 4th, 2018 3:23am