I have a Facebook account that I have had for several years. Somehow a friend changed m...
GetHuman-tannievi's customer service issue with Facebook from July 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tannievi will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tannievi can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-tannievi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-tannievi's own words
I have a Facebook account that I have had for several years. Somehow a friend changed my password with out my permission and now I can't get into my account because she also changed my email password. I don't have the phone number that is on the account either. So is there anything I can do? I have so much on my page that I can never get back if I can't get into my page. Pictures of my kids, of my brother and mother who is diseased. Voice messages from my mom also. Please help me.
GetHuman-tannievi did not yet indicate what Facebook should do to make this right.
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