I have a Facebook account that I have had for several years. Somehow a friend changed m...

GetHuman-tannievi's customer service issue with Facebook from July 2018

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The issue in GetHuman-tannievi's own words
I have a Facebook account that I have had for several years. Somehow a friend changed my password with out my permission and now I can't get into my account because she also changed my email password. I don't have the phone number that is on the account either. So is there anything I can do? I have so much on my page that I can never get back if I can't get into my page. Pictures of my kids, of my brother and mother who is diseased. Voice messages from my mom also. Please help me.
GetHuman-tannievi did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-tannievi
Jul 4th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 63276 others
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GetHuman-tannievi started working on this issue
Jul 4th, 2018 2:41am