I noticed someone else was logged in to my facebook account. I logged them out and myse...
GetHuman-bwojci's customer service issue with Facebook from July 2018
Help with my Facebook issue
The issue in GetHuman-bwojci's own words
I noticed someone else was logged in to my facebook account. I logged them out and myself out. my old email address that was hacked is attached to it. I did not remember my password, so asked for code to be emailed. they texted a code to my phone to put in. I did not do that. I opened another account with same name and new email address. I realize now that was not the right thing to do. please help.
GetHuman-bwojci did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bwojci fixed the problem
We are waiting for GetHuman-bwojci to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.