My best friend Jeremiah Washington has an angry ex that has hacked his email address li...
GetHuman-qusakni's customer service issue with Facebook from July 2018
Help with my Facebook issue
GetHuman-qusakni's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-qusakni will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-qusakni can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-qusakni may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-qusakni's own words
My best friend Jeremiah Washington has an angry ex that has hacked his email address linked o his original FB, deleted his friends, impersonated hm to turn his fb friends against him through messenger, and deactivated his account. He created a new email address and a new Facebook but she recently reactivated his old account and reported his new page as a spam and*or fraud. To help him out in this situation I’m seeking out advice in which he can use for this situation.
GetHuman-qusakni did not yet indicate what Facebook should do to make this right.
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