signed up originally with an email that does not exist anymore. Tried to get to facebo...

GetHuman-bstavely's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-bstavely's own words
signed up originally with an email that does not exist anymore. Tried to get to facebook in my computer and I cant because when you send me the code to sign it to verify its me it goes to the email that does not exist anymore!!! Also there is someone else that has my account with the name of lisanet rodrigues. I am not lisanet rodrigues and my name in facebook is Tete Morales Corral and there is a picture of christmas santa with a little boy on it. That is my account! The old email address that does not exist anymore is *****@***.com this email is not good anymore. What i think it happened is that this email is still attached to my facebook but should not be. My new email is *****@***.com Please please please delete this email *****@***.com from my facebook acount since when you send me the code to recover my account you are sending it to the wrong email!!! Please please please help me thank you in advance. Please email me if you will be able to delete the no good email. please email me at this correct email which is *****@***.com
GetHuman-bstavely did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bstavely fixed the problem
Emailed Facebook!!!
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-bstavely
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 62681 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bstavely started working on this issue
Jul 3rd, 2018 1:48pm
GetHuman-bstavely confirmed the issue is fixed. Hooray!
Jul 4th, 2018 1:25am
GetHuman-bstavely confirmed the issue is fixed. Hooray!
Jul 4th, 2018 3:28pm
GetHuman-bstavely confirmed the issue is fixed. Hooray!
Jul 4th, 2018 3:28pm