Hi there, I recently lost my phone which had my password for both my facebook account a...

GetHuman-jackbroa's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-jackbroa's own words
Hi there, I recently lost my phone which had my password for both my facebook account and the email account connected with it and have been unable to remember my password to access either account, Im not too bothered about the email account as I have just set up another one but would like access to my facebook account rather than start a new one as it has contact details on there for friends I have no other way of contacting.**The account im trying to access is the one connected to *****@***.com*I can provide evidence that it is my account with my passport or birth certificate if needed. Any help would be greatly appreciated.
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Facebook

Customer service issue
Reported by GetHuman-jackbroa
Jul 3rd, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 62644 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jackbroa started working on this issue
Jul 3rd, 2018 1:07pm
GetHuman-jackbroa indicated the issue is not fixed yet.
Jul 3rd, 2018 2:47pm
GetHuman-jackbroa indicated the issue is not fixed yet.
Jul 4th, 2018 2:27pm