My apple update corrupted my iphone and left it useless so i had to get a new phone las...

GetHuman844529's customer service issue with Facebook from July 2018

1 view
62222 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman844529's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman844529 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman844529's own words
My apple update corrupted my iphone and left it useless so i had to get a new phone last saturday. Even though my phone was backed up to the icloud i still have to log back into everything. **I updated my phone number on my facebook account a while ago but when my sms texts are going to my old phone number so I am unable to verify my identity. **i uploaded my drivers license on saturday and explained that i am locked out and need access to my account. I HAVE HEARD NOTHING FROM FACEBOOK. **i need the phone number updated on my **** account so i can log into my OTHER apps that i originally logged in using my facebook. NEVER AGAIN! **I NEED THIS RESOLVED IMMEDIATELY
GetHuman844529 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman844529 fixed the problem
We are waiting for GetHuman844529 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman844529 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman844529
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 62222 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman844529 started working on this issue
Jul 3rd, 2018 1:23am