Good morning, I have changed my business name officially and have just started going by...

GetHuman844671's customer service issue with Facebook from July 2018

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The issue in GetHuman844671's own words
Good morning, I have changed my business name officially and have just started going by Northwest Trophies & Engraving. My name before was Sandblast Creations. *I started with Sandblast Creations about * years ago and back then, all I did was sandblasted engraving. Over the last four years, my services have grown to include trophies, awards, laser engraving, sublimation, vinyl cut stickers, stubby holders, rotary engraving and I'm always looking for more services to compliment my business.*So, before the new financial year started on July *, I made the decision to change my business name to something that represented what I do, more fittingly - especially going into the future and the growth I'm hoping will come to my business. *I still operate from the same premise and service the same locations - the North West of Australia and as you can see, Trophies and Engraving is a much more suitable description of what i do. I am also in the process of setting up a website under "Northwest Trophies & Engraving" which I would like to reference my fb page.*I have put in the request to change my name from "Sandblast Creations" to "Northwest Trophies & Engraving", but it was rejected. I have appealled the decision twice, with no change in the result.*I have now requested "Northwest Trophies & Engraving - formerly Sandblast Creations" and I'm waiting on the result. I would truly like to just be known as "Northwest Trophies & Engraving" as it is less complicated. There is also another "Sandblast Creations" facebook page in America, so sometimes my clients get the wrong one when they go to look me up. I would just like to get away from my old name, but not lose any of the information*photos or followers on my original page. Do you have any advice, or can you help me?*Kind regards, Jaimee
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Customer service issue
Reported by GetHuman844671
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman844671 started working on this issue
Jul 3rd, 2018 2:45am