I have not been able to log in on my facebook account. which is *****@***.com. I have a...

GetHuman-blakleyv's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-blakleyv will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-blakleyv can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-blakleyv's own words
I have not been able to log in on my facebook account. which is *****@***.com. I have also not had access to my e mail in years. I made another e mail as of last night July *, ****. new e mail *****@***.com. it is going to want my e mail associated with my facebook account in next step how ever I will give my new one and if that doesn't work I will put in my old e mail associated with my facebook. That is an issue like I have explained I'm no longer able to get in my old e mail haven't been able to in years. and sorry for wasting your time if I find out as I'm going there is a charge for help. thank you Verna Cunningham
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Facebook

Customer service issue
Reported by GetHuman-blakleyv
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 62024 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-blakleyv started working on this issue
Jul 2nd, 2018 8:31pm
GetHuman-blakleyv indicated the issue is not fixed yet.
Jul 4th, 2018 9:14pm