I NEVER okayed a boost on a post that I was charged for. I want a refund. - I had recei...

GetHuman-suereinc's customer service issue with Facebook from July 2018

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The issue in GetHuman-suereinc's own words
I had received a free $** credit for boosting a post... That's the ONLY thing I was using up. ... I NEVER okayed a boost on a post that I was charged for. I want a refund.
Never was there a price confirmation or anything after the fact until I got the receipt AFTER the post days were done. Smh
I want a full refund of the $** you charged me!
I tried email, no response,, phone call, it hung up, and replying to the receipt,, no replies obviously **
I have an issue with Facebook too
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Facebook

Page boost
Customer service issue
Reported by GetHuman-suereinc
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 62017 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-suereinc started working on this issue
Jul 2nd, 2018 8:24pm
GetHuman-suereinc indicated the issue is not fixed yet.
Jul 4th, 2018 8:50pm