Locked out of my facebook due to no longer having access to my phone number on the acco...

GetHuman-iscrysta's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-iscrysta will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-iscrysta can let us know if they help or not.
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The issue in GetHuman-iscrysta's own words
Locked out of my facebook due to no longer having access to my phone number on the account and my e-mail also needing verification due to new phone number. It is very important to change my number on the account and be able to reset my password. Someone has been posting very personal info about myself and i need to resolve this issue. And also very meaningful messages and photos that i cannot lose. Please get back to me asap. Thank you
GetHuman-iscrysta did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-iscrysta
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 61869 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-iscrysta started working on this issue
Jul 2nd, 2018 5:55pm
GetHuman-iscrysta indicated the issue is not fixed yet.
Jul 2nd, 2018 7:02pm
GetHuman-iscrysta indicated the issue is not fixed yet.
Jul 2nd, 2018 7:02pm
GetHuman-iscrysta indicated the issue is not fixed yet.
Jul 2nd, 2018 7:03pm