Facebook told me to send them a picture of me and then I received a message saying how...
GetHuman-wmnelson's customer service issue with Facebook from July 2018
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-wmnelson's own words
Facebook told me to send them a picture of me and then I received a message saying how I couldn’t get into my account at this time. It’s been a day and nothing. Facebook claims it’s for security reasons. I would like to get back into my account. Maybe Facebook should go after the spammers on Facebook and not the real people who don’t deserve this ****.
I can’t do anything to get into my account all I want is my pictures and they can keep their stupid bullshit
GetHuman-wmnelson did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-wmnelson fixed the problem
We are waiting for GetHuman-wmnelson to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.