Facebook told me to send them a picture of me and then I received a message saying how...

GetHuman-wmnelson's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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The issue in GetHuman-wmnelson's own words
Facebook told me to send them a picture of me and then I received a message saying how I couldn’t get into my account at this time. It’s been a day and nothing. Facebook claims it’s for security reasons. I would like to get back into my account. Maybe Facebook should go after the spammers on Facebook and not the real people who don’t deserve this ****.
I can’t do anything to get into my account all I want is my pictures and they can keep their stupid bullshit
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Facebook

Customer service issue
Reported by GetHuman-wmnelson
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 61774 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wmnelson started working on this issue
Jul 2nd, 2018 4:13pm
GetHuman-wmnelson indicated the issue is not fixed yet.
Jul 2nd, 2018 5:14pm
GetHuman-wmnelson indicated the issue is not fixed yet.
Jul 2nd, 2018 5:15pm
GetHuman-wmnelson indicated the issue is not fixed yet.
Jul 2nd, 2018 10:01pm