We changed operating systems, and I had to log into my Facebook account again. Unfortu...

GetHuman-csteffen's customer service issue with Facebook from July 2018

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The issue in GetHuman-csteffen's own words
We changed operating systems, and I had to log into my Facebook account again. Unfortunately, I couldn't get into my account because the password did not work based upon the email address reported. My Facebook account was set up by a friend with I believe his telephone number, and not mine. Further, since the email address password does not work, I can't get into my account. I want to access my account again. Please help. My email address for my Facebook account was *****@***.com for Carl Steffen. My new email address is below, and is different. In addition, it appears that I have set up a new account with this new password. How can I get all the information, pictures, contacts, etc. to my new email address.
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Customer service issue
Reported by GetHuman-csteffen
Jul 2nd, 2018 - 10 mons ago
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GetHuman-csteffen started working on this issue
Jul 2nd, 2018 4:03pm