Hi,**Actually, I'm not able to log into my account. Whenever I try to use the "Forgotte...

GetHuman842052's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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The issue in GetHuman842052's own words
Hi,**Actually, I'm not able to log into my account. Whenever I try to use the "Forgotten Account" option, I never succeed in finding my account by my name. I have tried using my phone number too, but then the next page says that you've to log in to change your email.**I think this is some kind of bug.**My facebook account doesn't have an email address but has a mobile number.**I am not able to log into my account. I have access to my mobile and can verify.
GetHuman842052 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman842052
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 61749 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman842052 started working on this issue
Jul 2nd, 2018 3:49pm
GetHuman842052 indicated the issue is not fixed yet.
Jul 3rd, 2018 4:50pm
GetHuman842052 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:15pm
GetHuman842052 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:59pm
GetHuman842052 indicated the issue is not fixed yet.
Jul 7th, 2018 5:49pm
GetHuman842052 indicated the issue is not fixed yet.
Jul 7th, 2018 5:49pm