I Lost or forgot my password. For some unknown reason i do not receive the sms code to...

GetHuman-irishevi's customer service issue with Facebook from July 2018

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The issue in GetHuman-irishevi's own words
I Lost or forgot my password. For some unknown reason i do not receive the sms code to my phone witch is attached to my face book account. In addition my * best friends are not helpful two of them my wife and son do not remember their pass words to access the sight to get the code needed.* I would really like my account back. I do however keep getting texts about birthdays and such. * Please help my phone * is *** *** **** my email is *****@***.com or yahoo.com my name is jason geary.** Thank you.
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Facebook

Customer service issue
Reported by GetHuman-irishevi
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 61735 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-irishevi started working on this issue
Jul 2nd, 2018 3:34pm
GetHuman-irishevi indicated the issue is not fixed yet.
Jul 2nd, 2018 7:25pm
GetHuman-irishevi indicated the issue is not fixed yet.
Jul 3rd, 2018 8:58pm
GetHuman-irishevi indicated the issue is not fixed yet.
Jul 3rd, 2018 8:58pm