My phone was stolen on *:**.**. I purchased a new phone as an upgrade, as the stolen p...

GetHuman-deanmrrw's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-deanmrrw's own words
My phone was stolen on *:**.**. I purchased a new phone as an upgrade, as the stolen phone was * years old. The sprint technician opened a Facebook page called Dean Morrow by mistake. I was as already registered in a Facebook account as being Dean A. Morrow. Please delete Dean Morrow, & assign my telephone number ***.***.**** to it as before. If you need any other information, please call me at ***.***.****, or email @ D*****@***.com. Thank you. Dean A. Morrow
GetHuman-deanmrrw did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-deanmrrw
Jul 2nd, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 61707 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-deanmrrw started working on this issue
Jul 2nd, 2018 3:05pm
GetHuman-deanmrrw shared this issue with friends on Facebook
Jul 2nd, 2018 3:06pm
GetHuman-deanmrrw indicated the issue is not fixed yet.
Jul 2nd, 2018 5:17pm