I used to have a business profile as a personal account, but have now changed to a page...

GetHuman841048's customer service issue with Facebook from July 2018

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The issue in GetHuman841048's own words
I used to have a business profile as a personal account, but have now changed to a page and the old personal profile has been closed down. **Unfortunately, my page admin rights have defaulted to the old, de-activated personal account under the name ‘ethos hairandbeauty’, and I have been demoted to editor. **Clearly, I need to go back to Admin, but I can’t get back into the old deactivated account to amend this. **I really do not want to lose my existing page following. **Please can you help? I’ll either need someone to move me back to Admin, or I need my old account to be temporarily restored so I can change this myself. **Thank you.
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Facebook

Customer service issue
Reported by GetHuman841048
Jul 2nd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 61526 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman841048 started working on this issue
Jul 2nd, 2018 11:09am