My name is Kevin DiLuzio. My ex girlfriend hacked my email address (*****@***.com) and...

GetHuman-ncpanthe's customer service issue with Facebook from July 2018

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The issue in GetHuman-ncpanthe's own words
My name is Kevin DiLuzio. My ex girlfriend hacked my email address (*****@***.com) and also go on my Facebook account and changed my password. I have been trying to recover my page for awhile now. Last time this happened when I was wit the same exgirlfriends Facebook emailed my new email address with a code and wanted me to write it on a peice of paper and take a clear picture wit my face and the paper wit the code on it. I am wondering what I can do this time to recover my account please. *My email for the account I'm trying to recover is *****@***.com.
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Facebook

Customer service issue
Reported by GetHuman-ncpanthe
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 5 customers so far
Similar issue to 61468 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ncpanthe started working on this issue
Jul 2nd, 2018 8:43am
GetHuman-ncpanthe indicated the issue is not fixed yet.
Jul 2nd, 2018 10:22am
GetHuman-ncpanthe indicated the issue is not fixed yet.
Jul 3rd, 2018 8:43pm