My original account was hacked by a facebook user with the screen name, Christopher Jer...

GetHuman-hayesjoh's customer service issue with Facebook from July 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hayesjoh's own words
My original account was hacked by a facebook user with the screen name, Christopher Jerome Carr and i created another account and ended up getting locked out of that for impersonation because i reported that on my other account with the same name and information but different picture. I sent two pictures of two ids so if i have any possible luck hopefully i could get at least one of my accountd back up and running.
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Customer service issue
Reported by GetHuman-hayesjoh
Jul 2nd, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 15 customers so far
Similar issue to 61343 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-hayesjoh started working on this issue
Jul 2nd, 2018 4:06am
GetHuman-hayesjoh indicated the issue is not fixed yet.
Jul 5th, 2018 8:17am