My original account was hacked by a facebook user with the screen name, Christopher Jer...

GetHuman-hayesjoh's customer service issue with Facebook from July 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hayesjoh's own words
My original account was hacked by a facebook user with the screen name, Christopher Jerome Carr and i created another account and ended up getting locked out of that for impersonation because i reported that on my other account with the same name and information but different picture. I sent two pictures of two ids so if i have any possible luck hopefully i could get at least one of my accountd back up and running.
GetHuman-hayesjoh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hayesjoh fixed the problem
We are waiting for GetHuman-hayesjoh to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-hayesjoh
Jul 2nd, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 61343 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hayesjoh started working on this issue
Jul 2nd, 2018 4:06am
GetHuman-hayesjoh indicated the issue is not fixed yet.
Jul 5th, 2018 8:17am