I was able to enter the codes of my * trusted friends. It says it will send a SMS to th...

GetHuman-rheagana's customer service issue with Facebook from July 2018

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The issue in GetHuman-rheagana's own words
I was able to enter the codes of my * trusted friends. It says it will send a SMS to the new number I have added so that I may Identify myself, but it never send a code to that number. ***-***-***. That is my husband's number because for some reason it will not allow me to use my own. My litte sister just passed and it is imperative that I am in communication with everybody right now. I can provide any information needed to prove its me and my Facebook.My number is ***-***-****
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Facebook

Customer service issue
Reported by GetHuman-rheagana
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 61254 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-rheagana started working on this issue
Jul 2nd, 2018 1:04am
GetHuman-rheagana indicated the issue is not fixed yet.
Jul 2nd, 2018 1:04am