Hi Everyone! :D A few days ago there was an advertisement on TV where you could win a F...

GetHuman840264's customer service issue with Facebook from July 2018

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Help with my Facebook issue
GetHuman840264's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman840264 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman840264 can let us know if they help or not.
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The issue in GetHuman840264's own words
Hi Everyone! :D A few days ago there was an advertisement on TV where you could win a FREE **' Samsung Smart TV when you open a free STAN account!, just you need to answer * questions correctly! :)**It turned out that all you need to do is simply enter the code "TTSMART**TVXR" in Google and click on the first link in the results, , read this article to learn more. It's very easy! :) Yesterday, a courier brought me a package which contained the new Samsung Smart TV! Better hurry up, as the promotion ends on * July! :)*****This spam messages keeps being posted from my account to random pages im with and on my own news feed, *Ive changed my passwords sooooo many times now im sick of it. *I've even put in a authentication method but hasn't done anything?
GetHuman840264 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman840264
Jul 1st, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 61225 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman840264 started working on this issue
Jul 1st, 2018 11:46pm
GetHuman840264 indicated the issue is not fixed yet.
Jul 1st, 2018 11:48pm