My account has been hacked by a person by the name of Edward Laura when going to my acc...

GetHuman839787's customer service issue with Facebook from July 2018

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The issue in GetHuman839787's own words
My account has been hacked by a person by the name of Edward Laura when going to my account this persons name and picture shows up and I cannot get in my account with my password and Facebook is not allowing me to reset my password please help me to recover my account I am getting phone calls from all my contacts stating I am asking for money I am not doing this please reinstate my account with a new password help please
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Facebook

Customer service issue
Reported by GetHuman839787
Jul 1st, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 61122 others
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Timeline
GetHuman839787 started working on this issue
Jul 1st, 2018 8:44pm