My facebook account was hacked * days ago. The hacker changed the phone number and emai...

GetHuman-ayasalib's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ayasalib will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ayasalib can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ayasalib's own words
My facebook account was hacked * days ago. The hacker changed the phone number and email address recovery that I had set up. He also changed my password of course. I am desperately trying to recover my account and if that is not possible than just having it deleted would be fine too. I am willing to do anything and of course can easily prove my identity if I could just get in contact with someone from Facebook. Thank you so much and please help me Facebook. I am desperate and begging for any kind of response!
GetHuman-ayasalib did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-ayasalib
Jul 1st, 2018 - a yr ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 60926 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-ayasalib started working on this issue
Jul 1st, 2018 4:13pm
GetHuman-ayasalib indicated the issue is not fixed yet.
Jul 1st, 2018 4:15pm
GetHuman-ayasalib indicated the issue is not fixed yet.
Jul 1st, 2018 5:13pm