Hi,my fb name is Yeong bob ,last week my fb has been hacked by hacker .they use my acct...

GetHuman-jayxinye's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-jayxinye's own words
Hi,my fb name is Yeong bob ,last week my fb has been hacked by hacker .they use my acct to send “hey can u pls send me your phone number “,I know fb got many ppl got this problem also .i can’t grt back my acct becuz I forgot my email password.i used to use another way to recover my fb .i found three selected closer friends to send me three codes ,after that fb didn’t give me any reply in email ,i was so disappointed ,can u pls help me to recover my fb
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Customer service issue
Reported by GetHuman-jayxinye
Jul 1st, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 60821 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jayxinye started working on this issue
Jul 1st, 2018 1:46pm
GetHuman-jayxinye indicated the issue is not fixed yet.
Jul 1st, 2018 2:46pm
GetHuman-jayxinye indicated the issue is not fixed yet.
Jul 3rd, 2018 7:47am
GetHuman-jayxinye indicated the issue is not fixed yet.
Jul 3rd, 2018 7:48am