Some one hacked my account I have a case number numerous of my friends and family have...

GetHuman838825's customer service issue with Facebook from July 2018

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0 following
Help with my Facebook issue
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The issue in GetHuman838825's own words
Some one hacked my account I have a case number numerous of my friends and family have reported the account but Facebook has been of no help. The hacker has changed email associated and phone number and name and laguage to the profile. I have submittet my drivers license as proof that it was me and fb said it was not enough information. Original email on account was *****@***.com and original number is **********. My picture is deleted. But look back in history and the account is tagged with all my friends and family. It doesn not make sense that fb allows this. **Iris Rodriguez
GetHuman838825 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman838825
Jul 1st, 2018 - a yr ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 60800 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman838825 started working on this issue
Jul 1st, 2018 1:09pm
GetHuman838825 confirmed the issue is fixed. Hooray!
Jul 1st, 2018 1:11pm