My archived file has dissapeared into the ether and I feel like my home was broken into and all my photo albums were stolen.
GetHuman-cjmaghra's customer service issue with Facebook from July 2018
Help with my Facebook issue
GetHuman-cjmaghra's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cjmaghra will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cjmaghra can let us know if they help or not.
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The issue in GetHuman-cjmaghra's own words
Look at my archived file. ... I can no longer locate all of my archived posts from my saved files. Why has this happened? ******** Still no resolution to this issue. Every thing I had saved and archived is no longer retrievable, save for the last * items. You say it's fixed I can assure you it is not.
Since I knew of no way to obtain custody to my personal files of this material, I had to trust Facebook to maintain this archive file.
Restoring the archived file to this account.
I believe about * years.
It's all one big circle leading me back to what has not worked.
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