I went to jail my Verizon phone was shut off because of the bill I now have a new numbe...

GetHuman836862's customer service issue with Facebook from June 2018

2 views
 | 
60153 similar
 | 
0 following
Help with my Facebook issue
GetHuman836862's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman836862 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman836862 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman836862's own words
I went to jail my Verizon phone was shut off because of the bill I now have a new number through AT&T prepaid and every time I try to log into my own account on Facebook and messenger it will not let me then it keeps sending the verification code to my old number Verizon number but I now have this AT&T how do I get the verification code to my new number on AT&T have tried several different things need help now please let me know I believe someone hacked my account
GetHuman836862 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman836862 fixed the problem
We are waiting for GetHuman836862 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman836862 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman836862
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 60153 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman836862 started working on this issue
Jun 30th, 2018 4:35pm
GetHuman836862 shared this issue with your circles on Google+
Jun 30th, 2018 4:35pm