I went to jail my Verizon phone was shut off because of the bill I now have a new numbe...

GetHuman836862's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman836862's own words
I went to jail my Verizon phone was shut off because of the bill I now have a new number through AT&T prepaid and every time I try to log into my own account on Facebook and messenger it will not let me then it keeps sending the verification code to my old number Verizon number but I now have this AT&T how do I get the verification code to my new number on AT&T have tried several different things need help now please let me know I believe someone hacked my account
GetHuman836862 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman836862
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 60153 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman836862 started working on this issue
Jun 30th, 2018 4:35pm
GetHuman836862 shared this issue with your circles on Google+
Jun 30th, 2018 4:35pm