I am unable to log onto Facebook. I can’t remember my password, and I can’t receive the...

GetHuman-summerty's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-summerty's own words
I am unable to log onto Facebook. I can’t remember my password, and I can’t receive the password change code or verify my identity because my account has my old phone number. I don’t have a computer or other device to use for verification either- only an iPhone. Can anyone at Facebook update my phone number to (***)***.**** so that I can have the password code sent to my iPhone? Please help!!! Thank you!**Summer Anne Raetz (Taskey)*************
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Facebook

Customer service issue
Reported by GetHuman-summerty
Jun 30th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 59887 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-summerty started working on this issue
Jun 30th, 2018 10:01am
GetHuman-summerty indicated the issue is not fixed yet.
Jul 1st, 2018 11:40am